It’s no secret there is a large number of attorneys who are still using legacy software. And, for good reason… change is hard and staying in the same routine is comfortable.
The anxiety and stress that can come from just thinking about a shift in technology can be overwhelming. A series of questions start running through your mind.
- First, what’s the right solution for my practice?
- How much downtime will I have?
- Will this switch impact my clients or ability to serve them?
- What if I make the wrong choice?
All valid and reasonable reasons to feel paralyzed and not want to move! However, today’s story is about an attorney who made the leap… and loved it!
Tom Kirkendall, a Solo Attorney with a boutique business litigation practice in Houston, Texas was gracious enough to share the details of his transition from Time Slips to TimeSolv.
No stranger to the need for systems and technology, before going solo Tom managed a large law firm for over twenty years. Which includes time spent working on the Enron case, as one of his specialties is complex business bankruptcy filings.
During our talk, citing the difficulty and effort it takes to get the time recorded, and bills out consistently. He would review every statement that went out and remembered how his least favorite task was corralling attorneys trying to get their time in.
After leaving big law life for a regular schedule and more time with his family, Tom purchased Time Slips. And has been using it for nearly all of the seventeen years he’s been a solo. It wasn’t until a few months ago that Tom faced a choice.
Renew his license to Time Slips… or use this as an opportunity to make a change.
A very common situation for so many attorneys facing renewals and upgrade deadlines. So, Tom began his search. I asked Tom, What was your thought process while selecting a new system?
“I’m a à la carte kinda guy.”
Tom explained, noting that he wasn’t looking for an end to end case management system. He just wanted something to handle the time and billing portion of his practice, and to do it well. Further sharing; “I stuck with Time Slips for so long because it manages an area that is the life-blood of a law firm.”
When Tom found TimeSolv, a few things motivated him to move forward with the investment and transition.
- Education: “One of the reasons I chose TimeSolv was the daily and weekly lessons on how to use the application.”
- Support: “My dedicated account manager was always there for me, before, during and after the sale.”
- Migration: “My transition to TimeSolv was absolutely flawless!”
Now, I want to spend extra time on the migration details. The topic dominated our conversation, as Tom was so excited to share the wow-moment when all of his data was migrated in just one day!
After hesitating to move for so long, having a win like that can make a law firm client stick with a solution for life. Tom was prepared to run the two systems side-by-side for a couple of months until they could move all of their client’s billables over to TimeSolv.
To his great surprise, the TimeSolv team converted the data and completed setup in one day. In his words; “The transition from a labor-intensive billing process to TimeSolv was delightful.”
I could hear his happiness through the phone. For law firms, transitioning to new technology is a scary, costly and nerve wrecking process. Any organization that can ease the stress of the situation with an outcome that happens almost instantly is impressive.
Running a solo law firm means you wear all of the hats, including IT support. For Tom the need for a time and billing system that was both easy to use and backed by world-class support were must-haves. And thanks to his research TimeSolv turned out to be just want he was looking for.
To learn more about Tom Kirkendall and his Houston law practice. You can visit him at http://www.kir.com/.
Also, check out our review of TimeSolv and the benefits it can bring to your law firm here: https://lextechreview.com/timesolv-pay-time-keep/
**TimeSolv is a sponsor of Lex Tech Review**